Shipping & Delivery Policy

Effective Date: July 22, 2025

1. Digital Services (vCards)

BeCardy provides instant access to digital services upon successful subscription or purchase. This includes:

Virtual business card (vCard) creation
Access to selected templates and features based on your plan

Delivery Time:

Your digital services will be activated immediately after payment. If activation is delayed more than 1 hour, please contact our support team at [your support email].

2. Physical NFC Card Shipping

BeCardy offers physical NFC business cards that are linked to your digital vCard profile.

🛒 Order Process:

After creating your vCard, you may place an order for a physical NFC card.
The admin team will print your unique NFC link onto the card.
Each card is tested for proper NFC functionality before shipment.

🌍 Shipping Regions:

We currently ship to:

[List your available countries, e.g., United States, Canada, UK, Kenya, etc.]
If your country is not listed, please contact us for availability.

⏱ Processing & Handling Time:

Orders are typically processed within 2–3 business days.
You will receive an email confirmation once your card has been shipped.

📦 Estimated Delivery Times:

RegionEstimated Delivery TimeNorth America4–7 business daysEurope6–10 business daysAfrica7–14 business daysOther10–20 business days

Note: Delivery times may vary depending on customs clearance and local postal services.

3. Shipping Fees

Shipping fees will be calculated at checkout based on your location and shipping method. Any applicable taxes or duties are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number (if tracking is available in your region). Please allow 24–48 hours for the tracking information to become active.

5. Damaged or Lost Orders

If your card arrives damaged or is not received within the estimated timeframe:

Contact us at [your support email] within 7 days of the expected delivery date.
Include your order number and photos (if applicable).
We’ll work with you to resolve the issue or reissue the card if eligible.